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211 Customer Specialist (Appointed)

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Library
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Library Services
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2400000162 Requisition #
Thanks for your interest in the 211 Customer Specialist (Appointed) position. Unfortunately this position has been closed but you can search our 33 open jobs by clicking here.
MINIMUM QUALIFICATIONS: High school graduation or GED equivalent and four (4) years customer service experience, preferably receiving and addressing customer issues and complaints by telephone; or any combination of experience and training which enables one to perform the essential job functions. Knowledge of City operating procedures is strongly preferred.


The City Charter requires that City Employees, with the exception of "first responders", must establish residence within Shelby County within six (6) months from their date of employment. Proof of residence will be required at the time of hire. As defined by Tennessee Senate Bill No. 29, "first responder" means paid, full-time law enforcement officers, firefighters, and emergency medical personnel.

The City of Memphis is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Office of Talent Management at talent.management@memphistn.gov.

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Phone: (901) 636-6509


Email: talent.management@memphistn.gov


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