TYPICAL PHYSICAL DEMANDS:  Requires the ability to operate general office equipment such as computer, telephone and two-way radio. Must be able to communicate with the general public, staff, management, and other government agencies staff members.
 
TYPICAL WORKING CONDITIONS:   Work is performed in an office environment and involves contact with citizens and staff. 
 
High school graduation and four (4) years customer service, clerical,  or dispatching experience in receiving and addressing customer issues and/or complaints by telephone or two-way communication device; or any combination of experience and training which enables one to perform the essential job functions.  Experience and/or education in operating computer systems and two-way radio preferred. 

The City Charter requires that City Employees must establish residence within Shelby County withing six (6) months from the date of employment.  Proof of residence will be required at the time of hire.

The City of Memphis is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request disability accommodations in the application process, contact the Office of Talent Management at talent.management@memphistn.gov.