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Fire Alarm Operator I
TYPICAL PHYSICAL DEMANDS: Requires the ability to communicate clearly both verbally and in writing to effectively obtain and record information from callers. Requires the ability to perform multiple tasks simultaneously, including operation of a telephone switchboard, TTY/TDD telecommunications system for the speech and hearing impaired, CAD system, radio console, paging system, video monitor and receiver, and power-fail transfer system to review information and monitor emergency events and the status of emergency units. Requires the ability to sit for extended periods of time.
TYPICAL WORKING CONDITIONS: Must be willing to work various shifts, holidays, weekends, and rotate days off. The dispatch area is a highly secured, enclosed area. Incumbents must remain at their assigned workstation for the duration of the shift and are not allowed to leave their station without a backup dispatcher and/or notifying a superior. Background noise from other calls may be distracting. Incumbents must also work with personnel from other Fire Division service centers.
High school graduate or equivalent and must be able to type at least 35 words per minute and successfully complete a battery of job-related tests as designated by Human Resources, in addition to a structured interview, an extensive background investigation, and a comprehensive medical examination. Knowledge of the Memphis geographical area, training and/or experience working with computers, and CPR certification preferred.
Salary Progression
Fire Alarm Operator I: $37,503.96 yearly / $1,442.46 biweekly
Fire Alarm Operator II (1-2 years): $54,103.14 yearly / $2,080.89 biweekly
Fire Alarm Operator II (2-3 years): $58,112.34 yearly / $2,235.09 biweekly
Fire Alarm Operator III: $63,357.32 yearly / $2,436.82 biweekly
The City Charter requires that City Employees must establish residence within Shelby County within six (6) months from date of Employment. Proof of residence will be required at the time of hire.
The City of Memphis is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Office of Talent Management at talent.management@memphistn.gov.
Division: Fire Services
Service Center: Fire Services Communications
The City Charter requires that City Employees, with the exception of "first responders", must establish residence within Shelby County within six (6) months from their date of employment. Proof of residence will be required at the time of hire. As defined by Tennessee Senate Bill No. 29, "first responder" means paid, full-time law enforcement officers, firefighters, and emergency medical personnel.
The City of Memphis is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Office of Talent Management at talent.management@memphistn.gov.
