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IT Business Analyst
- 💼
- Information Technology
- 📅
- 2500000375 Requisition #
ESSENTIAL JOB FUNCTIONS: Works under the direction of assigned manger in evaluating business processes, gathering requirements, uncovering areas for improvement, and developing solutions. Works on resolving application issues reported by users. Creates user guides and
documentation for users when necessary. Performs a variety of professional, and analytical functions and creating dashboards and reports. Maintains updates on the latest IT advancements to automate and modernize systems. Performs data backups and disaster recovery operations. Conducts meetings and presentations to share ideas and findings. Documents internal processes and procedures related to duties and responsibilities. Creates test scripts and performing functional testing. Maintains and implements standard operating procedures. Prioritizes initiatives based on business needs and requirements. Monitors deliverables and ensures timely completion of projects.
OTHER FUNCTIONS:
1. Performs additional functions (essential or otherwise) which may be assigned.
TYPICAL PHYSICAL DEMANDS: Must be able to communicate clearly both verbally and inwriting. Requires the ability to operate general office equipment such as telephone, copier, and computer. May be required to move and lift computer equipment (weighing up to 40 lbs.).
TYPICAL WORKING CONDITIONS: Work is performed in an office environment which involves contact with the staff and management.
MINIMUM QUALIFICATIONS: Bachelor’s degree in Business Administration or a related field and five (5) years' professional experience; or any combination of experience and training which enables one to perform the essential job functions. Working experience and/or credentials
in Enterprise software systems such as Human Capital Management Systems, Enterprise Financials, CRM/Customer Experience and Geographic Information Systems is preferred
The City Charter requires that City Employees must establish residence within Shelby County within six (6) months from date of Employment. Proof of residence will be required at the time of hire. The City Charter requires that City Employees, with the EXECEPTION of “first responders”, must establish residence within Shelby County within six (6) months from their date of Employment. Proof of residence will be required at the time of hire. As defined by Tennessee House Bill 105, "first responder means paid, full-time law enforcement officers, firefighters, and emergency medical personnel and dispatchers of law enforcement, fire and emergency medical service departments."
The City of Memphis is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Office of Talent Management at talent.management@memphistn.gov.
Division: Information Technology
The City Charter requires that City Employees, with the exception of "first responders", must establish residence within Shelby County within six (6) months from their date of employment. Proof of residence will be required at the time of hire. As defined by Tennessee Senate Bill No. 29, "first responder" means paid, full-time law enforcement officers, firefighters, and emergency medical personnel.
The City of Memphis is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Office of Talent Management at talent.management@memphistn.gov.
