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Police Service Technician (PST73)

Police Services
Police Services
2300000351 Requisition #

ESSENTIAL JOB FUNCTIONS:  Work under the direction of an assigned supervisor to perform and respond to duties related to traffic control, non-critical crash investigation, and motor vehicle code and status enforcement. This is a non-commissioned entry-level trainee position in which individuals will receive preparatory training and experience to become future police candidates. 

  1. Responds to crash scenes. Obtains information and completes necessary reports; issues traffic citations and summons for violations that occurred during the course of a crash investigations; provides or requests other services as needed (i.e. a police unit, fire unit, ambulance, emergency rescue, towing service, etc.).
  2. Directs and controls traffic hazards at crash scenes, congested areas, special events and areas where traffic hazards exist or traffic signals have malfunctioned.
  3. Reports criminal behaviors observed while patrolling; provides assistance to the public.
  4. Performs follow up investigations of crash cases. 
  5. Assists police officers in traffic related matters and crash investigations. 
  6. Issues citations for violations of parking ordinances. 
  7. Reports and processes abandoned vehicles; provides assistance in location, identification and recovery of stolen vehicles. 
  8. Provides miscellaneous administrative support. 
  9. Testifies in court as needed.



    1. Performs additional functions (essential or otherwise) which may be assigned.

TYPICAL PHYSICAL DEMANDS:  Operates a motor vehicle and equipment associated with Police Service Technician responsibilities, including but not limited to the ability to operate general office equipment such as workstation computers, telephones, copiers, facsimile devices, etc.


TYPICAL WORKING CONDITIONS:  Work involves exposure to inclement weather, dense or fast-moving traffic; continued interaction with the general public involving traffic crashes and incidents. Police Service Technicians are not permitted to respond to crime scene calls or requests for assistance involving possible use of weapons or physical force. PSTs do not have arrest authority and are not armed.


MINIMUM QUALIFICATIONS:  Must be eighteen (18) years of age and have completed a high school education or its equivalency. Must meet visual and medical standards. Must be a United States citizen. Must possess and maintain a valid driver’s license as a condition of continued employment. Must successfully complete a written battery of tests.


SPECIAL CONDITIONS OF EMPLOYMENT:  As a Police Service Technician, must successfully complete a one-year probationary period. PSTs are subject to the terms of a written agreement and are expected to make consistent progress in job duties and in educational requirements as a condition of continued employment, and to transition to Police Recruit.  Preferences will be given to candidates that currently have college credit which may be applied to a criminal justice degree at a local community college.

The City Charter requires that City Employees, with the exception of "first responders", must establish residence within Shelby County within six (6) months from their date of employment. Proof of residence will be required at the time of hire. As defined by Tennessee Senate Bill No. 29, "first responder" means paid, full-time law enforcement officers, firefighters, and emergency medical personnel.

The City of Memphis is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Office of Talent Management at

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