ESSENTIAL JOB FUNCTIONS:   Works under the general supervision of the Solid Waste Fees Specialist.  Inspects commercial and residential establishments to insure regulation of service fees in accordance with City ordinances:  Inspects property to verify use.  Codes accounts according to type of service required for appropriate application of fees.  Prepares billing adjustments via MLGW computer system.  Investigates complaints and damaged cart reports and reports action taken.  Locates missing carts requiring loading and returning cart(s) to proper owner(s) or office.  Discusses City ordinances with property owners regarding, policies, procedures, services  and fees, which requires courteous and professional communication.  Uses mobile radio to communicate with supervisor or fellow employees.  Receives, processes, and resolves customer requests through computer generated service request system. 
 
OTHER FUNCTIONS: Performs additional functions (essential or otherwise) which may be assigned.
 
TYPICAL PHYSICAL DEMANDS:  Requires ability to operate automobile.  Requires to the ability to use office equipment such as computer, copier, and telephone.  Must be able to communicate on two-ray mobile radio and to provide detailed description or work performed.  Must be able to communicate problems and conditions to co-workers.  Must be able to reach overhead and lift and carry objects and related equipment such as garbage carts weighing up to 50 lbs. for long distances. Must be able to stoop, bend, and traverse uneven surfaces. 
 
TYPICAL WORKING CONDITIONS:  Majority of work is performed both indoors and outdoors.  May be exposed to insects, animals (dogs and cats), weeds, poisonous plants, bacteria, insecticides, pesticides, flooded areas, traffic, noise, heat and all types of weather conditions. May require some contact with the general public.   Must work in inclement weather as necessary.  Requires the use and wear of protective gear as necessary.